Last updated: July 16, 2026
This Delivery & Return Policy outlines the shipping and return procedures for orders placed on the Virocaps website.
We offer free shipping on all orders within Estonia, Latvia, and Lithuania. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
Shipping is free of charge for all orders. There are no additional fees for delivery.
If you are not completely satisfied with your purchase, you may return the product within 14 days of receipt. The product must be unopened and in its original packaging.
To initiate a return, please contact our customer support at info@virocaps.shop. We will provide you with a return address and instructions.
Once we receive and inspect the returned product, we will process your refund within 7 business days. Refunds will be issued to the original payment method.
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue.
If you have any questions about our Delivery & Return Policy, please contact us at info@virocaps.shop.